Tip of the Week #7: Test availability before commitment

One of the main complaints I get from clients who have had a bad experience with a web developer is that the developer was not available when the clients needed them.  Usually this happens when working with freelance web developers, or when your web-guy is your sister’s friend’s cousin’s neighbor (or something like that).  Ask yourself the following questions:
• How hard is it to contact my web developer representative on the phone?
• Does he/she return messages in a timely manner?
• How quick is he/she in getting back to me on my emails?

If you get frustrated before even hiring them to do work for you, don’t expect it to get any better when they start the work.   Sometimes what you think should have been a 3 week project can turn into a 6 month long nightmare.

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